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Frequently asked questions

 

Frequently asked questions, we integrate them into self-service Q&A. If you have other questions, you can get in touch with us Or send us an email to: chenrui.sh@163.net
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Can we make customized size?
Yes,our engineer will make the drawing according to the on site door size and give you the best solution.
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What is the production warranty?
We have the great After-Service. Factory warranty is 2 years. If you have any problems with our product, you are able to contact us at any time , we will solve your problem.
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What’s the glass thickness?
When used for frameless door, it can be used for 8-12mm glass; when used for frame door, it can be used for 8mm or 10mm glass.
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About the installation?
We can offer installation instruction drawings or video after the order, that can help you to save a lot of time and cost.
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Mode of shipping?
Ship via by air or sea or by train
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How about samples?
You can place samples order to us first, after samples confirmed, you can place the bulk orders to us.
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How long time need for delivery?
Offer design drawings within 2 days, offer samples only 7 days and 30 days for mass production.
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How about package?
We will package the goods with carton cases, if you have ordered the glass, we will package it with wooden boxes.
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How to control the quality?
We have good CNC machines to produce the products, PMC department to make the production plans for each order; each worker of each process in ERP system; And QC inspection for each batch of goods.
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Technical Support: Magic Lamp